Returns & Exchanges
At Leatherology®, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges on non-personalized items within 30 days of delivery.
Return Process
- 1.Start Your Return
Visit our online Returns Center and enter your order number and zip code to initiate the process and select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid return shipping label provided at the end of the request process; please note that a small return shipping fee may be deducted from your refund.
- 3.Pack Your Items
Place your unused, non-personalized items in their original packaging, including all dust bags and gift boxes, to ensure the product is protected during transit.
- 4.Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
