Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What type of leather does Leatherology use?
We use only premium full-grain and top-grain leathers sourced from the finest tanneries. Each piece is designed to develop a unique patina over time, reflecting our commitment to quality and craftsmanship.
Can I personalize my leather items?
Yes, we offer custom monogramming services including debossing and hand-painting. You can choose from a variety of fonts and foil colors to make your leather accessory truly one-of-a-kind.
How should I care for my leather products?
To maintain the beauty of your leather, we recommend using a soft, dry cloth for light cleaning. For deeper conditioning, use a high-quality leather cream and avoid prolonged exposure to direct sunlight or moisture.
What is your shipping policy?
We offer standard and expedited shipping options. Orders for non-personalized items typically ship within 1-2 business days, while monogrammed orders may require an additional 3-5 days for processing.
What is your return and exchange policy?
We accept returns of unused, non-personalized items within 30 days of purchase. Please note that custom-monogrammed products are final sale and cannot be returned or exchanged.
Do you offer international shipping?
Yes, Leatherology ships to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.